Product Warranty Procedure

In case of problems with the products purchased on our site cavalierebici.it to access the assistance service you must follow this procedure:

  • Please contact customer service at infocavaliere@gmail.com explaining the problems facing the product.

  • After having received confirmation from customer service of the need to send the product for assistance, download and fill out the ACCESSORIES/COMPONENTS warranty request form.

  • Return the product to the address Cavaliere Bici, Via Rione Nocelleto 6 83026 Montoro (AV) attaching the completed form and proof of purchase.