GUARANTEE

Product Warranty Procedure

In case of problems with the products purchased on our website cavalierebici.it to access the assistance service, you must follow this procedure:

  • Contact customer service at infocavaliere@gmail.com with any issues affecting the product. Our operator Vincenzo will give you all the necessary explanations.

  • After receiving confirmation from customer service of the need to send the product for service, download and fill in the ACCESSORIES/COMPONENTS warranty request form.

  • Send the product back to the address Cavaliere Bici, Via Rione Nocelleto 6 83026 Montoro (AV) attaching the completed form and proof of purchase.