Cavalierebici.it is not responsible for any damage or loss, direct and/or indirect, arising from the sale of goods and services offered in the catalog published on the site Cavalierebici.it, even for delayed and/or non-delivery of the product, nor for the correspondence of the goods to the specifications published on the site, nor for any other fact not directly attributable to Cavalierebici.it
The technical information included in the website Cavalierebici.it, is obtained from the information published by the manufacturers of the goods included in our catalog. Cavalierebici.it, therefore, reserves the right to modify/adapt the technical and dimensional information of the products in the catalog, according to what will be communicated by the producers, even without any notice.
In the product catalog published on the Cavalierebici.it website. Since access and the ability to place orders online, change in real time the availability of the product, Cavalierebici.it does not guarantee the certainty of allocation of the goods ordered. It is possible that some products in our catalog show 0,00 € as purchase price, this value indicates that temporarily those products are not available.
Boxed and unboxed products
The procurement of certain types of products in large quantities such as for example: chains, sprocket cassettes, control levers, brake systems and others may result in the absence of individual packaging.
These are products that are identical to boxed products in terms of quality, only without packaging, whose originality can always be verified through the codes and marks engraved directly on the components themselves and enjoy the same warranty conditions.
It will be our concern to ensure proper packaging if these products lack it originally to minimize the risk of damage due to transportation and handling.
Risk and Property
The goods are shipped carriage paid, insured and charged to the invoice; in the event that the goods are shipped carriage paid, at the customer's instruction, the risk and to be considered the responsibility of the customer from the delivery of the goods to the carrier from its warehouses. Upon delivery of the goods and in any case no later than 7 days, the customer must verify the integrity of the packages and the quantitative and qualitative correspondence with what is indicated in the accompanying document (DDT). In case of discrepancy, the same must be reported on the same accompanying document and confirmed, within seven days by fax or registered mail with return receipt, to Cavalierebici.it to the commercial reference. Even in the presence of intact packaging, the marce must be verified within seven days of receipt. Any hidden anomalies, must be reported in writing by fax or registered mail with return receipt. In case of error in the delivery of the material, the replacement may take place are after the material is returned to the warehouse in the manner agreed with customer service and in any case the transportation costs for replacement will be borne by Cavalierebici.it. In case of purchase error by the customer, the product may be replaced after appropriate contact with customer service. Transportation costs will be charged to the customer in the same manner applied at the time of purchase. Any report beyond the above terms, will not be considered. For any statement, the customer assumes full responsibility for what is stated.
Orders are accepted exclusively through the cavalierebici.it website. The customer who sends the order via the Internet will receive, at the end of the procedure, a communication of confirmation from the order, or by electronic mail (E-mail), with the indication of the relevant order number; in the event that, after sending the order, does not appear (after a few minutes) the order number, the proposal will be considered as not accepted, for all legal purposes, even if for accounting, administrative reasons or lack of product.
All prices entered on the site, in the relevant column are intended to be prices including VAT. Prices may be changed at any time, without notice. We perform sales with invoice request from the customer,in any purchase not indicated the VAT number will be 'remitted the receipt. For sales outside the European Community will be issued TaxFree.
Goods supplied must be paid by Bank Transfer in Advance, Credit Card, Paypal or Cash on Delivery.
"If you buy with Alma you receive your order immediately and pay in up to 4 installments. You acknowledge that the installments will be assigned to the ALMA SPA control system , related parties and their assignees, and that you authorize such assignment." Unless otherwise agreed upon in writing with Cavalierebici.it.
All products sold by us are covered by a minimum 24-month warranty. In the event of a problem with a product during the warranty period, the customer is responsible only for the expenses necessary to have the product for which assistance is requested from the manufacturer delivered to our premises. All other expenses, including transportation for final delivery to your home, are entirely the responsibility of cavalierebici.it
Returns and returns
CAVALIERE GROUP SRL with registered office in Via Adige 6, 03100 Frosinone (FR), and operational headquarters in Via Rione Nocelleto 6, 83025 Montemoro (AV) is the owner of the domain www.cavalierebici.it.
The contract entered into between Cavaliere Bici and the Customer must be considered concluded with the acceptance of the order by Cavaliere Bici. Such acceptance shall be deemed tacit unless otherwise communicated in any manner to the Customer. By placing an order in the various modes provided, the Customer declares that he has read all the information provided to him during the purchase process, and fully accepts the general conditions and payment.
The correct receipt of the order is confirmed by cavalierebici.it by means of a reply by e-mail, sent to the e-mail address communicated by the Customer. This confirmation message will contain an Order Number, to be used in any further communication with cavalierebici.it. The message will reproduce all the data entered by the Customer, who agrees to verify the correctness and promptly communicate any corrections. In case of non-acceptance of the order, Cavaliere Bici guarantees timely communication to the Customer.
Cavaliere Bici issues an invoice for the material shipped, sending it by e-mail to the holder of the order, pursuant to art 14 D.P.R. 445/2000 and DL 52/2004. For the issuance of the invoice, the information provided by the Customer at the time of the order shall prevail.
Right of withdrawal - Return of the product
Purchases made on cavalierebici.it, like all distance purchases via telephone or correspondence, since they take place outside of business premises, are protected by Legislative Decree 21/2014, which provides the possibility for the consumer to exercise the right of withdrawal.
In accordance with the provisions of Legislative Decree 6 September 2005 n. 206 (and subsequent amendments and additions), the Customer Consumer, if not satisfied with the products or the content of the services purchased from the Seller, may return the products themselves or waive the right to the provision of services and obtain a refund of the price already paid in advance payment.
Therefore, pursuant to and for the purposes of Article 64 et seq. of Legislative Decree 206/05, the consumer may exercise the right of withdrawal within a period of 14 working days from receipt of the goods.
This right consists in the right to return the goods purchased from the supplier without penalty and without specifying the reason, with the resulting refund of the purchase price, appropriately deducted from the shipping costs incurred in the first shipment. The right of withdrawal applies to individuals acting for purposes not related to their professional activity. Therefore, purchases made by retailers and companies are excluded from the right of withdrawal, i.e., those orders where a VAT reference has been entered in the appropriate form.
Methods of exercising the right of withdrawal
The right of withdrawal is exercised by sending, within the aforementioned period of 14 working days from receipt of the goods, a written notice by registered letter with acknowledgment of receipt addressed to: Cavaliere Bici - Via Rione Nocelleto 6 - 83025 - Montoro (AV).
The communication may also be sent, within the same period, by telegram or email to firstname.lastname@example.org, provided that it is confirmed by registered letter with acknowledgment of receipt within the next 48 hours.
This communication must contain the codes of the products that you intend to return, as well as information on how to reimburse the expenditure incurred (money order, bank transfer, etc.) and any bank details.
The products subject to reconsideration must be returned by the consumer, compulsorily attached to the original receipt and in conditions of substantial integrity, to the address specified by Cavaliere Bici during the withdrawal.
The right of withdrawal is totally void if the returned product is not intact, that is, in case of:
absence of integral elements of the product
damage to the product due to causes other than transportation
Once received the goods and verified the integrity, within 14 days will be refunded to the buyer the price paid for the products returned, minus the amount of shipping costs that always remain the responsibility of the buyer.
Cavaliere Bici reserves the right to withhold the refund until it has received the goods or until the consumer has demonstrated that he/she has returned the goods.
Product reshipment and refund
Within 14 days from the date on which the buyer has given notice of his or her intention to withdraw, he or she must return the goods in undamaged condition.
Products for which the right of withdrawal is exercised must be returned to the following address:
Cavaliere Bici Via Rione Nocelleto 6 - 83025 Montoro (AV)
The return can be made through the courier of your choice. We strongly advise you to return the product by registered mail or by postal tracking and, if necessary, to sign with the courier an insurance for the commercial value of the returned products so that you can protect yourself in case of loss or damage.
This contract is governed by Italian law. In the case of consumer user will be competent the Court of residence or domicile of the consumer, if located in Italy. For any other dispute will be competent, however, the Court of Avellino.